Shipping Policy
All sex dolls come with free shipping. Please note that we do not ship to Islamic countries. Shipping conditions may vary depending on your location. For more information, feel free to contact us.
Logistics Affected Period: From mid-November to February, due to Christmas and the Chinese New Year, international shipping speeds may slow down accordingly. If you place an order during this period, it may take longer for your product to arrive. Rail, truck, and sea transportation are more likely to be affected.
Customs Duties
For products without batteries, customers in the following countries/regions are not required to pay customs duties. The specific shipping method will depend on the international logistics situation at the time of shipment. We will prioritize the most convenient shipping method. If you have any questions regarding the shipping method, please contact us before placing your order.
Customers in countries or regions such as Canada, Norway, Switzerland, and South Africa are responsible for handling customs clearance and paying taxes.
Customers in the following countries are not required to pay customs duties:
Americas: United States. Generally, sex doll torsos weighing less than 22.5 kg will be shipped via UPS, while products over 22.5 kg will be shipped via FedEx. Accessories will be shipped via USPS. Please note that only USPS can deliver to P.O. box addresses. If you prefer to ship the sex doll torso to a nearby pickup location, we recommend placing a separate order. Please note that sex doll torsos cannot be shipped to P.O. box addresses.
Europe: United Kingdom, Germany, France, Poland, Netherlands, Belgium, Italy, Spain, Austria, Portugal, Sweden, Hungary, Greece, Latvia, Czech Republic, Slovakia, Slovenia, Finland, Monaco, Lithuania, Luxembourg, Bulgaria, Denmark, Estonia, Croatia, Ireland, Romania.* Some Eastern European countries, such as Romania, may require secondary customs clearance, and customers will need to handle this themselves. If you have any questions, please contact us before placing your order.
Asia: Japan*, Singapore, Thailand, Hong Kong, Macau, Taiwan. For products over 50kg shipped to Japan, customers must pick them up from a logistics station. If you have any questions, please contact us before placing your order.
Oceania: Australia. These regions are considered remote, and additional shipping fees may apply. Please contact us before placing your order to get a quote.
For countries not listed above, please contact us to confirm whether there are available shipping channels.
Logistics Companies We work with USP, FedEx, DHL, CDEK, Sagawa, and others.
Tracking Number After you confirm the factory photos of the sex doll, we will arrange the shipment and send you the tracking number within three business days.
Track your package on the following websites:
- 17track (comprehensive logistics tracking website): www.17track.net/en
- UPS: www.ups.com
- FedEx: www.fedex.com
If your doll does not arrive within the expected timeframe, please contact WhatsApp: +8613825687902.